Advice and Support


We are here to help

We can offer help and advice around the choices and services that are available to you in Ipswich for burial, cremation and creating a memorial.

Registering a death

One of the first things that needs to be done when someone dies is to register the death. The hospital or GP will give the next of kin an envelope containing a certificate to take to the register office, together with information and advice about the questions the registrar will ask.

If the death has been referred to the Coroner they will be able to advise you on what you need to do.

The Ipswich Register office is managed by Suffolk County Council and it operates an appointment system. Telephone 01473 292777 or email

Planning a funeral

In some cases the deceased may have made plans for their own funeral in advance, otherwise it is arranged by a relative or close friend.

Ipswich Borough Council offers support and advice on making funeral arrangements. You can get in touch with our caring and understanding team are able to offer help, guidance and advice during a difficult and sensitive time.

Alternatively, you can employ a funeral director – these can be found in Yellow Pages.

Managing the cost of a funeral

A funeral can be very expensive and it is important to think about the finances carefully. Sometimes the deceased will have taken out a pre-paid funeral plan to cover the costs of their own funeral or, when this is not the case, the costs will normally be met from any money that the deceased has left or by family or friends.

In some cases, if the person organising the funeral receives a means-tested social security benefit such as income support, they may be able to claim a Funeral Payment to cover the cost of a simple funeral.

Bereavement advice

When you lose someone close to you it can be a very stressful and upsetting time. Ipswich Borough Council is dedicated to providing a sensitive and caring service.

There are many decisions to be made, points to consider and people that need to be contacted in the event of a death. We can offer help and advice around the choices and services that are available to you in Ipswich for burial, cremation or memorialisation.


Find out about floral tributes for burial services or cremation services. can be left on the grave place or memorial.

Public Health funerals

A list can be downloaded below, of persons buried or cremated in accordance with the Public Health Act 1984, where no Next of Kin could be located or families have insufficient means to pay for a funeral: Public Health Funerals

Family research

Our staff are able to search records and locate family graves, providing that the full name of the deceased and the approximate year of death is known.

You are permitted to search the indices of burials and cremations yourself, free of charge, during office hours. A fee will be charged for providing more personal information concerning the deceased.

Requests can be made in person or by post or email. Sometimes there may be a delay in supplying this information.

The Suffolk Record Office may also be able to help in providing useful information.

Downloadable forms

Public Health Funerals
A list can be downloaded above, of persons buried or cremated in accordance with the Public Health Act 1984, where no Next of Kin could be located or families have insufficient means to pay for a funeral.

Fees and charges
The Bereavement Services price list covers burial or cremation and associated costs, plus memorials.

Temporary Marker application form
In the interim, a temporary marker can be purchased and placed on the grave. These are aluminium, with a black background and silver lettering, and can be inscribed with the deceased’s name and grave number.

Transfer of Burial Rights form
Only the registered living owner of the grave can apply for a memorial. If there are no living owners a Transfer of Burial Rights form will need to be completed.

Cemetery rules and procedures
Headstones, monuments and memorials will only be permitted according to the Cemetery rules and procedures that are in force at the time of application.

Assent of Executor or Administrator form

Assignment of Right of Burial form

Renunciation form

Statutory Declaration form


Memorial application forms

Individual Memorial Seat application form
A scheme exists for the provision of Memorial Seats to be placed in the Old, New and Lawn Cemeteries.

Shared Memorial Seat application form 
A shared memorial seat scheme exists in the Millennium Cemetery. Each seat holds up to four aluminium plaques.

Book of Remembrance application form
This is a permanent, recorded memorial to people who have passed away. The book is on display throughout the year in the beautiful Temple of Remembrance.

Memorial Vase Block Tablet application form
These memorials are situated around the Gardens of Rest at the Millennium Cemetery. This enables you to place flowers in memory of a loved one, whose cremated remains have been scattered.

Walk of Remembrance application form
You can remember those you have loved by having their name inscribed on individual brick and placed in our Walk of Remembrance among the rose beds in the Garden of Rest.

Rose Garden Plaque application form
A plaque can be placed in our rose bed along the Crematorium drive in memory of a loved one, and by a standard rose in the Old Cemetery and Millennium Cemetery to mark the resting place of cremated remains.

Baby Memorial Plaque application form
For families who would like a place to remember their infant, a thoughtfully designed memorial plaque can be placed at our teddy bear memorial.

Contact us

There are many ways to get in touch with us. You can visit us at the cemetery office or contact us by telephone, email or using our online contact form. We are here to help and can offer the right support and guidance you need.

Get in touch